Customer service is a top priority at Woodford. If you would like to discuss your experience with our products, or the service you received from any of our employees, we encourage you to contact us directly.
You can also leave an online Google review about the service you received involving any of our seven regional offices (requires a Google account):
Read some of our Google reviews below, or check out the above links for reviews of each regional office.
Woodford Propane installed a new propane tank for me on March 5, 2021, and the installation was great! Beau and Tommy are very professional and knowledgeable about propane services. I look forward to being a Woodford Propane customer for years to come. Thank you!
Great job with my propane tank!
Did an excellent job on my propane tank.
Excellent propane service!! Keep up the great work.
Woodford’s convenient location of their fuel station makes my life easy when I’m running late for work and need fuel quick. Easy convenient and competitive pricing with the other 15 fuel stations little Elkins has and now they offer propane services. Thanks to Beau I was provided with excellent customer service and it is much appreciated and best pricing around for propane. Definitely recommend contacting Beau at Woodford Oil for your propane! Thanks!
Woodford Oil of Elkins always delivers. If its diesel fuel or propane, residential or commercial, the crew is always there for me. Tommy, Tim, Mark, Roger, Jay, thank you for the great service !!
Absolutely the best service and place to buy all your racing fuel needs! They have anything you need! I’d never buy my fuel anywhere else.
My shop has been doing business with Woodford Oil Company for many years. They have always provided us with excellent, dependable customer service!
Fantastic customer service. Fulfilled our kerosene needs promptly during the ice storm.
During the ice storm my family was faced with no power, which in turn meant no heat. Thankfully we were able to get kerosene quickly from Woodford Oil in Ashland, Kentucky! If it wasn’t for these guys I’m not sure what we would have done! Thank you Woodford Oil!
High quality fuel products! The best place to get fuels in the Ashland area.
Great place to find quality oil, fuel, race gas and many other items. Great staff, very outgoing in the industry.
I want to give a big thank you to the dispatch and drivers at Woodford Oil. I called and asked for a delivery of fuel oil, they stated it would be Monday (5 days out). However, when I explained that I was completely out and without heat, they went above and beyond to get me a delivery set for the next day. Thank you all for going above and beyond, we are extremely thankful.
The team at Woodford Oil, Eric, Judy and the install team, were great to deal with during our recent cold snap. Eric and Judy were expeditious in getting a new account set up for our propane, while Jim and Trevor were friendly and professional ensuring the components, both in the house and the tank, were maintained properly for the fill. I will recommend Woodford Oil for heating needs in the future.
When we moved into our home years ago, we decided to go with a local company for our oil needs and after a few years it felt like we were more of a burden to them than an asset. When it came time to switch we chose Woodford and immediately got what we were looking for. Great people and great prices! In truth, it’s not even about the price as much as it is about the experience. Woodford Oil is reliable, efficient, and it employs some of the nicest and hardest working people around! Cody has proven that he is a huge asset to Woodford in our eyes because he has always been helpful, efficient, and most of all friendly and respectful when he delivers to us! He is, in my opinion, a huge part of what makes Woodford Oil my family’s choice when it comes to heating our home!
I ran out of fuel and it was very cold. I needed fuel ASAP and Cody was there to help. Very prompt at answering phone calls or messages and best price around. I highly recommend Woodford Oil.
I used to get propane from another local company who I was very dissatisfied with. The last time they filled my tanks they left both valves opened and I ran out of propane in weeks…. and late on a Saturday! I called Eric from Woodford and he was willing to help me! I brought one of my own tanks to his shop and he filled it for us to get us through until we could switch to Woodford and have new tanks installed. He was a lifesaver! I would highly recommend Woodford! Awesome service!!
My employer has used Woodford Oil for at least a year now to purchase all of our oil to service generators. The prices are great, very good customer service, and typically our orders are ready for pick up the next day or Woodford delivers them right to our office. I highly recommend working with Woodford Oil!
I changed to Woodford Oil over a year ago and have received nothing but great service. I would recommend them for all your fuel services. Terry and Cody are great to work with.
I want to express how satisfied I am that I switched to Woodford Oil. Eric and Terry went above and beyond to make sure I got the best service. Eric came to my house and installed my gauge so I could make sure I never ran out of fuel. He was very knowledgeable and explained everything to me so I never have to worry about my tanks being overfilled again. They are both very friendly and are very prompt when I call for fuel. It’s a pleasure doing business with both of them and I have passed the word around to all my family friends and neighbors. Keep up the great work guys!
I have not one bad word for Woodford Oil and the driver Cody. They need to have him as a trainer because he has excellent customer service with people, going above and beyond!!! And prices are less than any other in the surrounding area.
As a business manager, Woodford meets and exceeds what businesses like ours need most: Great prices, quality products, on time service and a great staff to work with.
Woodford’s crew is awesome! Working at Elkins Metal Recycling we need propane for our cutters, we need diesel to run our machines. We purchase oil, grease, and miscellaneous supplies. When we are in need, we call and they’re here fast!! Can’t go wrong there!
Excellent service, amazing price. Call them for all your fuel/propane needs.
The team at Woodford always delivers on time! If you have any issues the owner makes it correct or gives a good explanation of what’s up.